Last week, my son started grade 1. A big step in many minds, but to him it just seemed to be another day. I started putting little notes in his lunch bag when he was in JK - just to say I love him, or sneak him a kiss, especially on days he seemed to wake up on the wrong side of the bed. Well, I did one last week too as he is transitioning into his new grade 1 role. Apparently, I wasn't the only mom I found out on the school yard one morning.
Well, James asked me to stop sending them because he didn't want to get teased. It broke my heart. It really shouldn't have, because wasn't the purpose to make him happy? And if they weren't, then why should I be upset. Anyway, I was a little.
James asked me while I was making lunch how to spell love. I told him, but so busy thinking about how he doesn't want me to send love notes anymore, I didn't even pause to think why he wanted to know. Well, this morning I was rummaging through my purse at a meeting and out fell a little note, a love note from James. He sure knew how to bring a smile to my face.
So how does this tie into business? Well, it doesn't totally. But it did get me thinking about are there things I do for my customers that are really things I would like as opposed to what they would like? Maybe it's time to ask them...